FanChatter Inc Privacy Policy

Your privacy is important to us. This policy explains our information practices, defines your privacy options and describes how your information is collected and used by us, FanChatter Inc. (“FanChatter”).

This policy covers the website at http://www.fanchatter.com (the “FanChatter Website”).

By using visiting the FanChatter Website, you agree to the collection and use of information in the manner described in this policy. FanChatter shall have right at any time and without prior notice, at its sole discretion, to revise this policy. Such revisions and additions shall be effective immediately upon notice, which may be given by any means, including but not limited to posting the revised or additional terms and conditions on the FanChatter Website. You are responsible for reviewing the FanChatter Website periodically for any modification to this policy.

Information Collection and Use

Our primary goals in collecting personally identifiable information are to provide you with the product and services made available through the Site, including, but not limited, to the Service, to communicate with you, and to manage your registered user account, if you have one.

Information We Collected

This policy applies to all information collected on the FanChatter Website and any information you provide to FanChatter. You will most likely provide us personal information to us when you register as a FanChatter Website user, participate in certain FanChatter promotions or enter certain FanChatter sponsored contests. The personal information we may collect includes:

  • User ID
  • Password
  • Name
  • Address
  • Email address
  • Phone number

The information you submit to FanChatter may also include text, photographs, video, graphics, music and any other materials you might submit as part of, or in conjunction with, your use of the FanChatter Website.

Blogs, chatrooms, bulletin boards and comments

The FanChatter Website may include blogs, chatrooms, bulletin boards or other message areas that allow users to post information to the FanChatter Website. When you post messages, other site visitors can also view them. We urge you to exercise caution when providing personally identifiable financial or other information in the blogs, chatrooms, bulletin boards or other message areas. Remember that any information you disclose in these areas becomes public information.

Our Collection of Your Data

In addition to the personal information you supply, we collect certain information to evaluate how visitors, guests, and members use the FanChatter Website. We collect data to make our service work better for you in the following ways: to improve the design of the FanChatter Website, to provide personalization on the FanChatter Website and to evaluate the performance of our marketing programs. The technologies we use to gather this non-personal information may include “IP” addresses, “cookies”, “clear gifs”, browser detection, and “weblogs”.

How we use information

Our primary goal in collecting your customer information is to provide you with a personalized, relevant, and positive experience with the FanChatter Website. FanChatter will not sell, rent, or lease your personal information to others except as set forth in this policy.

You can register on the FanChatter Website to receive promotions and updates, or to be contacted for market research purposes. The contact information you submit will not be used for these purposes unless you specifically “opt-in”. You can control your privacy preferences regarding such marketing communications (see the section below entitled “Your Privacy Preferences”).

From time to time, you may be invited to participate in optional customer surveys or contests, and FanChatter may request that you provide some or all of the above listed personal information in those surveys or contests. We use information collected through contests to contact winners and award prizes. We use information collected from surveys to learn about our customers in order to improve our services and develop new products and services of interest to our customers.

FanChatter uses IP addresses, cookies, clear gifs, browser detection, and weblogs to provide a better experience on our website and to give us useful business information.

“IP” addresses define the Internet location of computers and help us better understand the geographic distribution of our members and manage the performance of the FanChatter Website. “Cookies” are tiny files placed onto the hard drive of your computer when you visit the FanChatter Website, so we can immediately recognize you when you return to the site and deliver content specific to your interests. You may modify your browser preferences to accept all cookies, be notified when a cookie is set, or reject all cookies. Please consult your browser instructions for information on how to modify your choices about cookies.

We also use a technology called “clear gifs”. Clear gifs are tiny graphics with unique identifiers that are used to track emails and online movements, helping us understand what marketing campaigns and content are effective.

We detect the type of web browser you are using to optimize the performance of our website and to understand the mix of browsers used by our visitors, guests, and members. To learn about how people use our site, we examine weblogs, which show the paths people take through our site and how long they spend in certain areas.

FanChatter also sometimes contract with unaffiliated third parties to provide services, such as software for site features, customer communications, sweepstakes and prize fulfillment, analyzing and evaluating the information we collect, and other services. When we do this, we may provide your personally identifiable information to third parties only to provide those services, and they are not authorized to use your personally identifiable information for any other purpose.

Our Commitment to Data Security

When you sign up as a registered FanChatter user, you may begin receiving marketing communications such as e-mail newsletters, product and service updates, promotions, and contests. Our customers generally find this type of information useful. If you do not want to receive these updates, you must “opt-out” by unchecking the “Add me to the mailing list” box on the registration page, or should you choose to opt-out after registering, you can use any of the following three methods: select the “unsubscribe” link at the bottom of the email and follow the opt-out instructions; go to your user page, select “Manage Account”, then select “Change Email Preferences” and de-select the appropriate box; or send an email to unsubscribe@fanchatter.com

Your Privacy Preferences

We engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance, customer relationship, database storage and management, and direct marketing campaigns. We will share your personally identifiable information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data.

How to Access or Correct Your Information

You can access and maintain your personally identifiable information on your “User Information” page. To protect your privacy and security, we require a user ID and password to verify your identity before granting access or making corrections.

Legal Disclaimers

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order or legal process. It is also possible that FanChatter would sell all or substantially all of its assets and business. In any transaction of this kind, customer information, including your personally identifiable information, may be among the assets that are transferred. If we decide to so transfer your personally identifiable information, you will be notified by email.

The FanChatter Website may contain links to other websites. FanChatter is not responsible for the privacy practices of these other sites. We encourage you to be aware when you leave our site, and to read the privacy statements of each web site that collects personally identifiable information. Some linked sites may be co-branded with our trademarks and those of our business partners. They may have the look and feel of www.fanchatter.com, but the URL in your browser window will indicate that you are visiting a different site. This policy only applies to information collected by FanChatter.

How to Contact Us

Should you have privacy questions or concerns, please call us at 612-326-4265, send an email to privacy@fanchatter.com, or mail to FanChatter Inc., 4135 Ottawa Avenue South, Minneapolis, MN 55416 USA.

This Privacy Policy is effective as of July 28, 2009.